To stand out from the crowd in today’s competitive business world, it is essential to act in a customer-centred way. Consistently practising customer centricity is the magic word. In this case study, you will learn exactly how this can be achieved. A customer-centred approach to the job This year, we enjoyed an assignment that […]
In today’s fast-paced and constantly evolving world, the need for continuous learning and development has never been greater. With the increasing demand for new skills and knowledge, traditional training formats such as lectures and textbooks are no longer sufficient. This is where training videos come in and create new scope for designing learning environments. Why […]
Change is an inevitable constant in our lives. Sometimes we can influence it, but most of the time we cannot. What is new is the dynamic and speed with which we are confronted with change. What we need is a plan on how to adapt to change quicker and build a higher resilience to negative […]
Concepta…what? You’ve probably never heard of a conceptathon. This brand new future format of New Learning comes directly from the TCJG forge and is full of teamwork, collaboration and visible end results. This workshop design has its roots in the agile world and follows the approach: learning by doing. Within three days, concepts for pre-defined […]
Consulting, although in the area of soft factors, has been a familiar core service of our company for business development for many years. Even as a boutique consultancy, we ask ourselves the provocative question from time to time in the context of strategy development: Do we still need “consulting” or can it go away? And […]
15.06.2022 Ever heard of a conceptathon? Nope? No wonder. It’s actually a brand new format of New Work and New Learning that combines teamwork, collaboration and learning with immediately usable work results in the field of conception. And it does so with a lot of fun and a high level of energy. That’s what the […]
31.05.2022 How do we bring agility into an organisation? Certainly not overnight. In order for the agile plant to grow and flourish sustainably in the organisation, it requires constant, organic implementation. Only with consistent application and intensification of the methodology can sustainable implementation be guaranteed. After all, we don’t want to reap our harvest for […]
03.2022 Collaboration, co-creation, lifelong learning, growth mindset – all buzzwords of our time. As different as they may seem, they are all served in community learning – a future learning format. You’ve probably heard this term before, too! But what does community learning actually mean? Community Learning – a future learning format Community learning describes […]
28.02.2022 We are already in the middle of the New Work era. The problem with New Work is that the focus is usually on structural measures. For example, working hours are quickly cut and hierarchical levels removed. Not too seldom, however, this does not have the desired effect and leads to identity problems, politicisation and […]
12.01.2021 In today’s world, B2C business is confronted with enormously high expectations from its customers. These expectations must be met throughout the entire customer journey, especially in stationary retail. This raises the question of where added value can be created when the well-informed customer already knows everything. One possible answer is to open up an […]
26.11.2021 The current time requires constantly to deal with challenges and to deal with change. There are many forms of facing these topics. Most of these formats are very rational. With 3D mapping, a completely different approach is practiced: in a creative and intuitive way, approaches to solutions are found and developed. Creating the future […]
Last week, I was able to accompany a presentation event as part of a Leadership Journey. Following C & Co and the current hybrid trend, the group had been on a virtual learning journey for quite some time. Now a “real day” was on the agenda. And it made one thing, actually only one thing, […]
30.10.2021 Until the 1960s, upper and middle management were oriented toward the cybernetic control loop as a fundamental management model. Deviations from the norm were regarded as controllable or regulable by means of “correct” methods. But the changes became more profound, more comprehensive and increasingly rapid. The so-called “disturbance” thus became the normal case, and […]
26.09.2021 About two years ago, Eva-Maria Danzer and Barbara Wietasch exchanged their experiences on leadership and transformation. This led to the development of the Shared LeaderShift model. The approach to leverage the transformation of organizations through shared leadership. Just as the first practical tests were about to start, the pandemic entered the scene. So Shared […]
25.07.2021 Listening – that’s old news. Show me one or two people who haven’t heard or learned this. It’s a central component of every communication training program. Why that again? Quite simply – because we don’t do it or do it only very superficially. And deep listening is the mega competence. For me, for […]
28.05.2021 Virtual celebrating has taken a big leap in the last year, but, how do you celebrate virtually? How do you achieve all the emotions we know from celebrating in real life and set a milestone? That’s where you have to go one step further. Dive into the world of virtual celebration with one of […]
15.04.2021 Today, human “work” is increasingly migrating to the machine and AI is taking over more and more tasks from us. By doing so, it is only driving forward a process that has already begun. Many of the classic “jobs” have been the responsibility of the so-called “low-wage countries” for years. How contemporary is the […]
27.02.2021 Two years ago, we at The Company Journey Guides set off again into the future. Courageously, committed and with a lot of esprit. A retrospective on the first year, at the end of January 2020, showed a differentiated picture of how the alignment had succeeded and illuminated how we had actually made a few […]
25.01.2021 Coaching works. This finding is now widely and reliably supported by scientific evidence. Although there are also negative effects and different effect strengths in the (positive) effect, it can be said on average that whoever takes part in coaching will achieve a positive effect. What we hardly understand, if at all, so far, is […]
08.12.2020 As was the case during the first Corona lock-down, “the sales department” is now to invest more heavily in “customer relations”. This means contacting customers by phone or conference call and “let’s talk …”. This type of call is usually perceived by both sides as rather unpleasant and – as we all know – […]
30.11.2020 On our Company Journey, which will be shaped by COVID for a considerable time to come, adaptation has become a key factor. Not just a key to survive, but a key to succeed. And although this refers to anything and everything, we are focusing on virtual – virtual meetings and remote working. A technology […]
31.10.2020 One learning format is currently enjoying increasing popularity. It is a short term learning design that can be easily integrated into the daily routine of every person. By leaning on a time slot that is set anyway. The lunch break. With a sandwich or salad, some content and sharing. The Lunch & Learn […]
06.09.2020 For some time now, the minds have been divided when we look into the future. Who or what will make the race? Machine or human? Or to put it better: if the machine, if digitalization takes its place – where will the human be? What remains of the human being? Where is his […]
27.08.2020 Whenever transformation is involved, it is stated that a mindset refraim has a key role to play. Many initiatives threaten to fail because people remain in their old “patterns” instead of opening up to the new. Even the best chains of argumentation are of no use. And even horror scenarios or idealized visions […]
25.07.2020 Things have got to change. The classic management structures no longer reflect the zeitgeist. For years now, one new management model has been chasing the next, countless “recommendations” are being made as to how an ideal manager should be “knitted” and there are also no shortages of alternative solutions at organizational level. More […]
08.06.2020 In the spirit of COVID19, Onboarding Remote is currently taking place. In this case two new TCJG guides share their individual, personal experiences with getting to know each other, arriving and taking the first steps on a purely virtual way. True stories about a whole new journey. Delayed start due to lock-down It […]
22.05.2020 For many, almost 10 weeks of Working@Home are now behind us. Some helpful routines have been formed in the meantime, new tools and efficient working techniques have been learned and the state of emergency has created a strange, new everyday life. And yet now comes a dry spell. This way of working is reaching […]
What exactly does “Triple A” has to do with fainting? And what about Mindset First? AAA(+) could become the magic formula for changing individual attitudes in thinking, feeling and motivation. It could be the key to overcoming powerlessness and power in interpersonal relationships and organizations and to a completely new encounter with ourselves and with […]
Rethink leadership? Nowadays one often hears that leadership needs to be rethought. Why should we do that? Hasn’t been enough already thought about leadership, experimented enough, modelled enough? In the meantime, there is a multi-faceted multitude of new approaches to leadership, from Servant to Human, from Connected to Mindful Leadership. The idea of collegial leadership […]
VUCA & Co – was and is already enough to read and hear about it. There are hardly any articles that do not deal with the topics of digitization, disruptive change, transformation, industry and work 4.0 and similar. Innumerable key notes, podcasts and videos are devoted to highlighting the necessity and urgency of change and […]